Frequently Asked Questions
Specialty Fulfillment Center — Moving Every Customer With Care
General
A 3PL provider handles logistics services such as warehousing, order fulfillment, inventory management, and shipping on behalf of businesses. We help streamline your supply chain so you can focus on growing your brand.
We specialize in supporting growing eCommerce businesses, subscription boxes, and B2B brands across various industries, including health and wellness, consumer goods, and more.
Our main warehouse facility is centrally located in the U.S., offering efficient nationwide and international shipping options.
Services
Our core services include:
- Order fulfillment (pick, pack, and ship)
- Inventory management
- Kitting and assembly
- Returns processing
- Custom packaging and labeling
- FBA prep and retail compliance
Yes! We specialize in high-touch fulfillment, including kitting, bundling, and subscription boxes with custom packing and inserts.
Yes, we ship internationally and help ensure your orders comply with customs regulations and documentation.
Technology & Integration
We integrate with all major platforms including Shopify, WooCommerce, ShipStation, Amazon, Walmart, Etsy, and custom APIs.
Absolutely. Our cloud-based system gives you 24/7 access to live inventory, order tracking, and reporting.
Onboarding & Support
Contact us to schedule a discovery call. We’ll assess your needs, develop a tailored fulfillment plan, and guide you through a seamless onboarding process.
We work with businesses of various sizes. While we do have minimums, we’re flexible and happy to discuss your specific needs.
Every client has a dedicated account manager and access to our responsive support team. We’re here to help with day-to-day questions and long-term growth strategies.
Pricing & Billing
Our pricing is transparent and customized based on your storage needs, order volume, and service level. Contact us for a personalized quote.
No hidden fees. We’ll walk you through all setup costs and recurring charges during your onboarding.
Returns & Compliance
We offer full returns management, including inspection, restocking, repackaging, or disposal per your guidelines.
Yes, we follow strict FBA, retail, and wholesale compliance protocols to ensure your shipments meet retailer standards.
Still Have Questions?
If you don’t see your question here, we’re happy to help. Contact us here.